Shipping policy

Shipping Policy

We ship Australia-wide using trusted carriers such as Australia Post.

• Flat Rate Shipping: $9.95 (includes GST)

• Free Shipping: Orders over $75 qualify for free standard shipping automatically at checkout.

• Dispatch Time: Orders are typically packed and sent within 2–4 business days.

• Estimated Delivery: 3–7 business days depending on your location.

All orders include tracking, and you’ll receive a tracking link via email once your order is dispatched.

No International Shipping

At this stage, we currently ship within Australia only.
International shipping will be announced once available.

Delays & Delivery Issues

Delivery times are estimates and may vary due to postal or courier delays beyond our control. If your parcel is delayed, please check your tracking number first. You can also reach out to us at hello@inattentivediaries.com.au — we’ll do our best to assist.

Address Accuracy

Please double-check your delivery address before confirming your order.
We’re unable to take responsibility for lost parcels caused by incorrect or incomplete addresses provided at checkout.

Need Help?

If your order hasn’t arrived within the expected timeframe, or if it arrives damaged, please contact us within 14 days of delivery and include your order number and photos.